Meet the team – Service Co-ordinator Roksana Motyka
Name: Roksana Motyka
Job title: Service Co-ordinator
Home town: Kendal
Worked at Catering Partnership since: July 2018
Key responsibilities at Catering Partnership: I co-ordinate service department.
Describe a typical day working at Catering Partnership: I pick up all voicemails and emails first thing at the morning. I answer the phone and update the job system through the day, and keep in touch with all the engineers. At the end of each day, I schedule jobs for next day and allocate to engineers.
The best thing about my job is: being a part of solving customer problems.
Outside work, my time is spent: exploring new places in the Lakes with my dog, spending time with my family and reading books.
My life-long ambition is: to see as much of the world as possible. There are so many places I want to visit!
Something nobody at Catering Partnership knows about me: I can play the guitar.
What’s your favourite phrase or mantra: “Never regret anything that made you smile.”
The key to great customer service is: listening to customer.